You keep your phone number, your practice software, and your team. We add an overflow route: when a call rings out, goes to voicemail, or arrives while both lines are engaged, it lands with Quickzot instead of nowhere.
The agent takes the booking and writes it into your diary before anyone opens the practice in the morning. Nothing is ripped out and nobody is retrained — the only thing that changes is what happens to the calls you currently lose.
Anything clinical, urgent, or unusual gets passed to a human — either your on-call phone or a message waiting at the desk. It does not diagnose, and it does not guess.
Most new patient enquiries arrive outside the hours anyone is at the desk. Instead of a voicemail greeting, the caller gets a conversation and an appointment, and you find it already in the diary on Monday.
Your team keeps answering the phone exactly as they do now. Quickzot only picks up the calls that would otherwise ring out — the second and third caller, the lunch hour, the morning everyone is off sick.
Two jobs that reliably get dropped: ringing patients who are overdue a check-up, and refilling a slot somebody cancelled this morning. Both are phone calls to people who already know you, and both are pure recovered revenue.
We'll pull last month's missed calls from your phone system and show you the number before you decide anything.
Get a missed-call audit →